Return policy

At SteelWoody, we want every customer to be completely satisfied with their purchase. If, for any reason, you are not completely satisfied with our products, we offer you the opportunity to return the items purchased in accordance with our return policy

How can I return a product?

If you wish to return a product, please follow these steps:

Contact us at [adresa de email sau numărul de telefon] within [număr] within days of receiving your order.
Make sure the product is in its original, unused condition and in its original packaging.
We will organize the pick-up and provide you with shipping instructions.

Terms and Conditions for Returns

Products can be returned within [număr] days from the date of receipt of the order.
Products must be in their original condition, without signs of use and in their original packaging.
Personalized or custom-made items are not eligible for return.
Return costs are borne by the customer unless the product is defective or damaged on delivery.

Money back

Once we receive and inspect the returned product, we will process the refund. Refunds will be processed within [număr] business days, using the same payment method used at purchase.

Defective or Damaged Products

If you have received a defective or damaged product, please contact us immediately at [adresa de email sau numărul de telefon]. We will organize free replacement of the product or a full refund, including shipping costs.

Steel Woody

Steel Woody

Steel Woody

Return Policy

How can I return a product?

Terms and Conditions for Returns

Money back

Defective or Damaged Products

Steel Woody

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